Shipping policy

 

 

Premade items are processed and shipped within 1–3 business days, unless otherwise stated on the product page.

Customers are responsible for any import duties, taxes, or customs fees that may apply to their order.

If a shipment is refused or returned due to unpaid customs fees, the customer is responsible for the original shipping cost and any return shipping charges incurred.

International delivery times may vary due to customs processing and other delays outside of our control.

PRE-ORDER ITEMS

Some items may be offered as pre-orders. This means the item is currently in production and will ship within the estimated timeframe stated on the product page.

Pre-order timeframes are estimates and may vary due to production, shipping, customs, or other unforeseen delays.

If your order contains both premade and pre-order items, your order may be held until all items are ready to ship.

We’ll share preorder updates by email and through our Instagram stories. Tracking will be emailed once your order ships.

By placing a pre-order, you acknowledge the estimated timeframe stated on the product page.

For any questions regarding your pre-order or to request a cancellation, please contact orangi.eclothing@gmail.com .

LOST, STOLEN & UNDELIVERABLE PACKAGES

Please ensure your shipping address is correct before placing your order.

Packages returned to us due to an incorrect address, failed delivery, or being unclaimed may be reshipped at the customer’s expense.

We are not responsible for packages that are lost, stolen, or tampered with after confirmed delivery.

If you experience an issue with your shipment, please contact orangi.eclothing@gmail.com and our team will assist where possible.

RETURNS & EXCHANGES

Unworn items may be returned within 14 days of delivery, subject to the conditions outlined in our Returns Policy.

For returns, exchanges, damaged items, or incorrect orders, please view our Returns Policy or contact orangi.clothing@gmail.com .